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Frequently Asked Questions

 

+ What is Gleam in Your Eye ?

Gleam in Your Eye is a monthly subscription box of games adapted for people with moderate dementia. Like everyone, these persons deserve a positive environment and interactions in their day-to-day lives. That’s why all the games have been designed to keep them entertained and stimulated.

 

+ Who can benefit from Gleam in Your Eye ?

Gleam in Your Eye can benefit people with moderate-stage dementia as well as their loved ones. The games can be played alone, so they’re a great way to give some respite to the caregiver. They can also be played with another person to share good moments. Gleam in Your Eye boxes also make a terrific gift : they provide fun ways to pass the time when visiting a loved one with dementia.

 

+ What comes in each Gleam in Your Eye box ?

The box includes five activities focusing on sensory stimulation, logical thinking, language, art and movement. All games have been designed with the input of health professionals to ensure the difficulty levels are appropriate for people with moderate‑stage dementia.

We provide all the materials and instructions in a clear and concise format. Each game can be played alone or with another person, and different levels of difficulty are proposed to ensure success and self-confidence.

 

+ When will my order ship ?

The first box will be shipped on the Monday after you placed your order. Afterwards, boxes are shipped on the 15th day of the month.

 

+ How much do Gleam in Your Eye boxes cost ?

With a monthly subscription, each box costs $43. If you choose a six-month plan, each box will cost $40, and with the twelve-month plan, the cost of each box will be $35.

 

+ Can I pause my Gleam in Your Eye subscription ?

At this time, we do not offer an option to skip a month or pause your subscription. 

 

+ Can I cancel my Gleam in Your Eye subscription ?

With a monthly subscription, you can cancel at any time up until the 10th of the month, which is when your box is prepared to be shipped. If you cancel after the 10th of the month, your cancellation will be applied the following month. If you want to cancel, you can contact us via email at info@gleaminyoureye.com.

If you choose a three or six-month plan, you commit to a subscription for that number of months and can cancel at the end of this period. We will notify you a few weeks in advance to propose you to renew your subscription.

 

+ Can I order Gleam in Your Eye boxes as a gift ?

For sure ! They make the perfect gift for a loved one with dementia. When ordering your subscription, select “Yes” under “Is this a gift?,” and we’ll add a kind message to the welcome letter of your loved one’s box. This will let the person know who this wonderful gift is from !

 

+ Are there boxes designed for adults who don’t have dementia ?

At this time, we work with health specialists to develop products for people with moderate-stage dementia. That said, each game offers several levels of difficulty, so they may be suited to other cognitive impairments. 

 

+ Are instructional videos provided ?

We are still working hard on providing instructional videos every month. These will include step‑by‑step directions to help you get the most out of our products, ensure the activities are a success, and above all, have fun!

 

+ Can I just buy a box without the monthly subscription ?

Not at this time. But you can choose the monthly subscription and cancel whenever you want.

 

+ Is Gleam in Your Eye available internationally ?

At this time, our subscription boxes only ship to the United States—but we are working hard on making them available internationally.

 

+ How can I contact Gleam in Your Eye ?

If you have questions or need assistance with an order, you can contact us via email at info@gleaminyoureye.com, we will be happy to hear from you.